Shipping Policy

Free standard shipping is available on all US orders, with no minimum purchase required.

Processing and delivery time

• Order processing: 1–2 business days.
• Delivery after shipment: 3–5 business days.
• Expected total time from order placement to delivery: approximately 4–7 business days.

Business days exclude weekends and US holidays. Delivery times are estimates rather than guarantees and may be affected by holidays, severe weather, carrier disruption, remote destinations, product availability, or address problems.

Shipping destinations

This policy covers orders delivered within the United States. Availability for a specific address is confirmed during checkout.

Tracking

When tracking is available, it will be sent to the email address used at checkout after the order ships. Tracking events may take time to appear after a label is created.

Address changes

Review the shipping address before placing an order. If you notice an error, contact us promptly. We will try to help, but changes cannot be guaranteed after fulfillment has begun.

Delivery concerns

If tracking shows a delay, an unusual status, or delivery that you cannot locate, first check the delivery area and carrier updates. You may then contact service@us-phlur.com with your order number so we can review the available information.